Simply Dreams Bedding Products Return and Exchange Policy

1. Defective Items:
• If your bedding product is found to be defective, we will gladly offer an exchange.
2. Incorrect Measurements:
• If the item does not fit due to incorrect measurements and we are unable to provide an alternative size, a return will be accepted.

For health and hygiene reasons, the following products are not eligible for return or exchange, even if unused:

• Mattress Protectors

• Duvets

This policy ensures that all customers receive brand-new, uncontaminated products. We appreciate your understanding and recommend reviewing your order carefully before purchase. Our team is happy to assist with any product questions prior to checkout.

• All requests for return or exchange must be submitted within 7 days from the date of delivery.

1. Submit your request to info@simplydreams.com.sg or WhatsApp us at 80402288.
2. Provide the following details:
• Order Number
• Description of the item(s) in question
• Reason for return or exchange

• Items must be unused, unwashed, and come with their original packaging.
• We reserve the right to inspect the product before approving the return or exchange.